- Contact Us
We’re Here to Help Every Step of the Way
Get in touch with our friendly support team
- Reach Us
Send Us a Message & We’ll Respond Soon
Our support team is available 24/7 to assist you with anything from pre-sales technical inquiries to after-sales support.
Call us
(+86) 15318806588
Visit us
No.8 Minchang Road, Sunji, Shanghe, Jinan , Shandong Province, China
- FAQ's
Frequently Asked Questions
Are you a factory?
Yes. Our factory is located at No.8 Minchang Road, Sunji, Shanghe, Jinan , Shandong Province, China. Welcome customers to contact us to visit our factory
Do your products have CE certification?
Yes, our products have CE certification. You can contact our sales engineers to ask for specific CE certificate.
How long is the delivery time?
For products in stock, we will ship within 10 days after receiving full payment. If the product is not in stock, we will ship within 30 days.
How long is the warranty period?
We provide a five-year warranty on the product structure. We provide a one-year warranty on the oil circuit and electrical components.
What technical support do you provide?
Our technical support is comprehensive: our team of experts is available remotely to assist you with any technical consultation, troubleshooting or machine setup and operation guidance. This service is free of charge and can be accessed via multiple channels such as phone, email or online chat.